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For over 100 years, the Heil name has stood for excellence, innovation,
and customer satisfaction as a manufacturer of refuse bodies
and other metal fabricated products.
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Heil Rail Joint Welding Co., 1901
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It was in 1901, in a small rented building in Milwaukee, Wisconsin, that Julius
P. Heil started the Heil Rail Joint Welding Co. Inspired by a new process called
"welding," Heil applied the technology to street car rails at first, then to
tanks and truck bodies, making riveted construction obsolete.
As uses for electric welding grew, so did The Heil Co. Its first refuse collection
bodies were built for the city of Milwaukee in the early 1900s. By the 1930s,
Heil vehicles were collecting solid waste in hundreds of American cities, large
and small. Since its humble beginnings, Heil's tradition of excellence
has been the driving force behind the company's steady growth. By putting the
customer first, from service and support to design breakthroughs, Heil has emerged
as the world's leading producer of refuse collection vehicles.
But tradition isn't the only reason for Heil's leadership role. From the earliest
experiments by Julius P. Heil, the company has thrived on its legacy of vision
and innovation. Today, more than 200 U.S. patents carry the Heil
name. By giving its engineers the freedom to dream and try new ideas, Heil continues
to develop new methods for refuse collection
and improve the productivity of existing
techniques. In recent years, Heil has improved automated collection vehicles
to a level of reliability and productivity that is unmatched in the industry.
Heil's extensive line of automated units
drastically reduce labor costs; incorporate computers and cameras into refuse
vehicles to simplify operation and maintenance; have streamlined body styles
that save weight while increasing strength; and includes our proprietary, patented
semi-trailer collection system (STARR) to
meet today's growing challenge for maneuverability and greater overall efficiency.
It was in response to customer needs that Heil began its Ready
Truck program over 10 years ago. Today, Heil maintains a fleet of ready-to-work
trucks that cuts through the red tape and production schedules to provide immediate
solutions to urgent equipment needs.
Today, Heil is a subsidiary of Dover
Industries, and our customers benefit from the financial stability of a
Fortune 500 company's resources - enabling Heil to take advantage of opportunities
and emerging technologies at a rapid pace.
With over 600 employees, three manufacturing facilities in this country and
overseas, Heil has the production
capacity to satisfy the most demanding delivery requirements. But the personal
touch remains - as much a part of the Heil heritage as the first packer body
designed by Joe Heil, Sr.
Heil's personal attention starts with a quality product,
built to each customer's specifications, and backed by SERVICE and SUPPORT unequaled
in the industry. Heil refuse products are represented by a national network
of more than 50 Heil distributors,
providing on-site service and technical advice as well as extensive parts
inventories. Heil distributors are held to strict standards for customer satisfaction,
just as Julius P. Heil insisted over a century ago.
Internationally, Heil's foreign network
of service centers reaches into 150 different countries.
In addition to the parts inventories maintained
by our local distributors, Heil parts are also available from our national
warehouse location in Fort Payne, Alabama - with technical support only a
phone call away.
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Manufacturing Facility, Fort Payne, Alabama
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The Joseph F. Heil, Jr. Customer Education Center in Fort Payne, Alabama, was
added to better support our customers via professional
training. At this modern training center, customers receive
hands-on instruction from true experts in the field - the same people who
design and build Heil products. The facility includes comprehensive
hydraulic and electrical labs, multimedia classrooms, and a two-truck bay, all
located adjacent to Heil Parts Central and within walking distance of Heil's
flagship manufacturing, R&D, and test lab facilities in Fort Payne.
Heil also broke new ground by introducing the first of two Mobile Training Centers in 2000, bringing knowledge and
technical expertise right to the doorstep of Heil customers. Based on customer interest and participation in our
on-site training programs, Heil invested in a 2nd Mobile Training Center, and both mobile classrooms are capable of
touring the country helping our customers save money by improving their maintenance programs and familiarizing their
operators with "best practices" to gain operating efficiencies.
Tradition, vision, service, stability, and people. They're all important, but still not enough.
"Build it right, and then back it with integrity." More than any other principle
of business, the commitment to do it right - or make it right - has made Heil the undisputed
industry leader. More garbage men wake up and turn the key in their Heil
before going to work than any other brand.
After all, it's not just about you. We know that you have customers too…and when
you depend on Heil to help you help your customers, we've done our job. Even 100 years
later, our focus remains on you, your business, and your customers.
We've learned that customers come back because you
treat them right the first time, deliver a product that meets their needs, and
stand behind it in a way that exceeds their expectations. Some call it 'repeat business.'
We think it's a matter of INTEGRITY. It's just the right thing to do - putting your customer
first, before and after the sale.
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